We are sincerely honored that you have chosen us to bring your vision to fruition, and we are committed to exceeding your expectations. We warmly welcome you to the Keerah family and eagerly anticipate the reveal of your final look. Please take the time to thoroughly review our process outlined below. Once you are ready, you will complete a consultation form and subsequently be directed to a checkout page to process your consultation fee. Following your payment, a receipt will be provided, and we will prepare for your consultation appointment.
CONSULTATION – A non-refundable consultation fee of $150 / #200,000 is required. Upon receipt of your consultation payment, we will schedule a video call to take your measurements through your preferred platform and, if needed, create a design sketch. Please ensure you have a tape measure on hand, or you may opt to send us your measurements if you are confident in their accuracy.
PROCESSING TIME – The processing time varies based on the type and complexity of the dress. A standard evening or prom dress typically requires 1- 10 weeks, while more intricate luxury dresses or wedding gowns may take 5-20 weeks to complete. These timelines are estimates; therefore, we recommend planning ahead to prevent any inconvenience and clearly communicating your event date to us. A rush fee is charged if dresses is needed in a short timeframe. Additionally, please be advised that shipping will take 3-8 working days once your dress is complete.
FITTINGS AND DELIVERY – Upon completion of your dress, we will reach out to discuss the fitting date. For out-of-state clients, we conduct fittings virtually using a model who closely matches your size, allowing for your approval of any necessary alterations prior to shipping. This method has consistently proven effective.
PAYMENTS – We offer flexible installment payment options, enabling you to distribute your payments over two or three installments or on a monthly basis. Please note that production of your dress will commence only after your payment reaches at least 70% of the total amount. However, the process of virtual measurements will begin immediately after receipt of your initial deposit and fabric sourcing starts when the payment is at least 50%. Once we finalize the style, we will provide a payment link for your first deposit.
DRESS PROCESS – Following your 50% deposit, we will initiate the process by sourcing the appropriate fabrics. Once the fabric is confirmed, it will be purchased while dress production commences when your deposit is up to 70%. Throughout the process, we will share pictures and videos with you to facilitate any necessary alterations, especially for embellished designs. Additionally, we will conduct fittings on a model whose size closely aligns with yours, thereby minimizing potential issues. Once you approve the final look, we will send a payment link for the remaining 30% balance, after which we will proceed to ship your dress. Our items are shipped via DHL Express and typically arrive within 3-8 working days.
We are genuinely excited to embark on this journey with you and look forward to collaborating to create a truly extraordinary piece.
